This food is average okay. However, during this purchase, I also purchased two packs of fruits puree from your house.
After I paid and your staffs did not provide me any cooler bag or plastic/paper bag. Upon payment also never ask to top up if needed.
My point of view is, you know Im buying the puree and it is need to store in cold condition, after payment when I ask for it only your staffs told me that 2 packs did not provide cooler bag. You can tell customer during the purchasing or payment and giving option to customer to take few more packs or top up for cooler bag that customer can consider but not just push everything to customer after payment done.
Had an unpleasant experience during that purchase.

Ps. Previous few times other staffs are providing me cooler bag even I bought only 2 packs. So that I thought is the same policy.