FAQs
General
What is High-Pressure Processing (HPP) / Cold-Pressure?
At Squeezby, we use High-Pressure Processing (HPP) for our Cold-Pressed pouches—a state-of-the-art method that uses pressure (5.52x the deepest part of the ocean!) instead of heat to safely eliminate harmful bacteria like E. coli, Listeria, and Salmonella.
This ensures our Cold-Pressed pouches retain the natural nutrients, vibrant flavors, and smooth textures of fresh fruits, giving your little ones the goodness they deserve. Unlike traditional shelf-stable fruit pouches, which are high-heat pasteurized, HPP preserves the freshness and quality without compromising on nutrition, taste, or color.
Discover the difference with Squeezby’s fresh and wholesome Cold-Pressed pouches!
Can I Take the Pouches on the Go?
Yes! Our Cold-Pressed pouches are great for on-the-go adventures. Keep them chilled: pack them with an ice pack in a cooler bag and avoid leaving them at room temperature.
Can I Bring the Pouches on a Flight?
Yes, you can! Each pouch is 100ml, which complies with most airline liquid restrictions (typically 100-200ml). They’re perfect for keeping your baby happily fed while traveling. However, it’s always a good idea to reconfirm specific airline policies before your trip.
How Long Can I Keep a Pouch After Opening?
Once opened, we recommend refrigerating the pouch and consuming it within 24 hours to ensure it stays fresh and safe for your baby. Always seal the pouch tightly and keep it chilled!
Can I Freeze the Pouches?
We don't recommend it. Freezing may affect the texture and quality of the food. Keep Cold-Pressed pouches refrigerated at 0–4°C and enjoy them within 7–14 days of purchase. Once opened, use within 24 hours.
How Should I Warm Up the Food?
Our pouches are designed to withstand heat up to 120°C, but we recommend gently warming them using a warm water bath:
- Use hot water from an electric pot (around 90°C).
- Place the pouch in a bowl of hot water and let it sit for 8–10 minutes.
- Before serving, always test the temperature to ensure it’s safe for your baby.
Important:
- Do not boil the pouch.
- Do not microwave the pouch.
These methods could damage the pouch or compromise the food quality. Warming via a water bath ensures the food remains safe, nutritious, and evenly heated!
How Much Food Should My Little One Eat?
Every baby is unique, so the amount they eat can vary from one day to the next (or even hour to hour!). Generally, babies will eat when they’re hungry and stop when they’re full. Some little ones might have bigger appetites, while others prefer smaller portions.
We recommend tuning into your baby’s hunger and fullness cues to guide feeding. If you’re ever unsure or concerned about how much your baby is eating, don’t hesitate to consult your pediatrician. They can provide personalized advice to ensure your little one is getting all the nutrition they need!
Just a Reminder: Even with these meals, breastmilk or formula is still an important part of your little one’s diet. It’s all about balance and keeping them happy and healthy!
Can I Host an Event or Playdate at Your Café?
Yes! We’d love to host your family events or playdates. Reach out to our team, and we’ll help you plan the perfect gathering.
Bone broth
Can Babies Take Bone Broth?
Yes, babies can absolutely enjoy bone broth—but with a few considerations! Bone broth is packed with nutrients like collagen, amino acids, and minerals, making it a great addition to their diet. Here’s what you need to know:
Is There Salt in Squeezby's Bone Broth?
Nope, we keep it salt-free! Our bone broths are specially made for babies and mums, so we avoid adding salt or any unnecessary ingredients. Babies’ kidneys are still developing, and they don’t need extra sodium in their diet.
This means our broths are pure, wholesome, and safe for little ones, while still being packed with natural flavors from the high-quality ingredients we use. You can rest assured it’s as clean and nutritious as if you made it at home!
When Can Babies Start Bone Broth?
Babies can usually start sipping small amounts of bone broth around 6 months of age, once they’re ready for solids. Always start with a small amount to ensure your baby tolerates it well.
Why is Bone Broth Good for Babies?
- Easy to Digest: Gentle on tiny tummies and a great first food for introducing new flavors.
- Nutrient-Rich: Loaded with minerals like calcium, magnesium, and potassium to support growth.
- Gut-Friendly: Contains gelatin and amino acids that can help with digestion and gut health.
How Should I Serve Bone Broth to My Baby?
- On Its Own: Warm it up and offer it in a small cup or on a spoon for them to sip.
- As a Base: Mix it into cereal, purees, mashed veggies, rice or noodles for extra flavor and nutrients.
- In Small Quantities: Start with 1-2 teaspoons and gradually increase as your baby grows.
Are Squeezby's Meat and Bones Certified Halal?
Yes, absolutely! All the meat and bones we use to make our bone broths are certified Halal. We’re committed to providing products that meet the highest standards of quality, nutrition, and inclusivity for our diverse community.
This ensures that everyone, including families in the Halal community, can enjoy our nutritious and delicious offerings with complete confidence.
Cold-Pressed
What’s inside Squeezby’s Cold-Pressed pouches?
Our Cold-Pressed pouches are filled with 100% natural fruits and vegetables—no added sugar, preservatives, or anything artificial. Just pure, wholesome goodness for your little ones!
Are your Cold-Pressed pouches safe for babies?
Yes! Our Cold-Pressed pouches are made using High-Pressure Processing (HPP) to lock in nutrients and freshness while ensuring they’re completely safe for babies 6 months and older.
Are there any allergens in the Cold-Pressed pouches?
Our Cold-Pressed recipes contain no nuts or dairy ingredients. Blends made with organic barley or oats contain gluten, so check each flavour's ingredients. Our kitchen also handles nuts and other allergens, so if your child has a severe allergy, please speak to your paediatrician before introducing a new food.
Do the pouches contain added sugar or salt?
Nope! We don’t believe in sneaky additives. Our Cold-Pressed pouches are naturally sweetened by the fruits themselves—no added sugar, no salt, just the natural flavors your baby will love.
Can I serve the Cold-Pressed pouches cold or warm?
Either way works! They’re great straight from the fridge for a refreshing snack or gently warmed (place the pouch in warm water) for a cozy treat.
How long can I keep a pouch after opening it?
Once opened, we recommend refrigerating the pouch and using it within 24 hours to ensure it stays fresh and safe for your baby.
Are the Cold-Pressed pouches Halal?
Yes, our Cold-Pressed pouches are Halal certified.
Can older kids enjoy the Cold-Pressed pouches too?
Of course! While they’re perfect for babies, older kids (and even grown-ups!) love them as a quick, healthy snack.
Returns & Refunds
Do you accept returns or refunds?
Because our products are food for babies, we can't accept returns, exchanges or refunds for change of mind, or for packs that have been opened. If something is wrong with your order, we will put it right.
What if my order arrives damaged, leaking, expired or wrong?
Contact us within 1 day (24 hours) of receiving your order and send your order number and clear photos of the item, its packaging and the label, including the expiry date. Please keep the item and packaging until we reply. Once we have checked, we will send a replacement or, if that is not possible, issue store credit.
Can I change or cancel an order?
We start preparing orders straight away, so we can't change or cancel an order once it has been placed. If you spot a mistake, message us on WhatsApp immediately and we will do our best to help before your order ships.
Are clearance or short-expiry items refundable?
No. Clearance and short-expiry items are discounted and are not refundable, so please check the expiry date before you buy.
Where do you deliver, and what does delivery cost?
We currently deliver within Peninsular Malaysia only. Delivery is free for orders of RM100 and above, and a flat RM12 applies below that. Most orders arrive within 3 to 10 days. Our fruit pouches are chilled, so please refrigerate them as soon as they arrive.